Customer Success Story

Con-way Freight - Built a Business Intelligence Solution

PDI built a scalable Business Intelligence solution for Con-way Freight, integrating data across systems to improve analytics, enhance efficiency, and empower smarter business decisions.

Con-way wanted a scalable and consistent data integration platform that could be leveraged across their entire business. This would create an effective business intelligence solution and improve operations.

Company Profile

Con-way Freight is a motor carrier headquartered in Ann Arbor, Michigan. Founded in 1983, Con-way Freight has become a global transportation leader with over twenty thousand employees.

Business Challenges

  • To reach the desired level of transport operation sophistication, the coordination of sales, marketing, HR, and delivery tracking required more a precise movement of information

  • To fulfill a strategic initiative that would allow managers to get highly-granular answers to nearly any question

Project Goals

  • Empower drivers to up-sell &  cross-sell services via hand-held marketing applications

  • Give decision makers actionable insights by mining company data stored across multiple applications and databases

  • Build a consistent, consolidated data architecture that is robust enough for multiple teams

Project Results

  • Increased efficiency in cross-dock operations lowers operational expenditure

  • Customer loyalty and margin expansion are increased

  • Data integration development time is reduced by 20%

  • Informatica PowerCenter & PowerExchange are implemented with a MicroStrategy BI Solution and Netezza data warehouse

  • Hand-coded data integration is replaced with an automated data integration platform

  • A  scalable framework allows for consistent and efficient analytics, ensuring decision makers receive actionable enterprise data


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